First Response Plumbing, founded on October 29, 2020, by Joseph M. O'Malley, emerged from a vision to boost the plumbing industry. Recognizing a gap in the market for high-quality, affordable plumbing services, Joseph launched the company to fill this need. Moreover, the initiative to start First Response Plumbing arose from observing customers' inconvenience with repair-related property damage. By implementing a no-mess policy and offering services to repair these damages, we have set a new standard in customer care.
Our unwavering commitment to exceptional customer service and clear communication sets us apart. Our team, comprised of skilled professionals, works diligently to ensure every project meets our high standards and exceeds client expectations. At First Response Plumbing, we don't just offer services; we offer peace of mind and reliability in every job we undertake.
Joseph O’Malley is the owner and CEO of the plumbing enterprise. With a career spanning over 20 years, Joseph's journey into the field traces back to family roots, where he is one of four siblings to pursue a career in plumbing. His passion for the craft and entrepreneurial spirit has propelled the company to notable successes under his leadership. Beyond his professional achievements, Joseph is a fervent supporter of the Bears and Cubs, reflecting his deep-seated love for sports. His enthusiasm extends to the racetrack, being a devoted NASCAR fan, and the great outdoors, where he enjoys boating and fishing.
Leo McClellan, a dedicated Remodeling Owner, brings over a decade of experience in construction and remodeling to his family business. His journey into the industry began in his 20s, starting as a laborer, where he honed his skills through hands-on experience as an assistant and apprentice. This period instilled a deep appreciation for the craft, ultimately inspiring him to take a pivotal step into the family business. Here, he applies his passion and expertise to every project, driving the company's success. Leo is an avid Chicago Bears fan, showcasing his unwavering support for the team outside of work. He also enjoys bowling and is keenly interested in aquariums, adding depth to his interests.
Anthony Anfeldt, a seasoned remodeling owner, brings 25 years of experience to the industry. His journey began with a family-owned painting company. Anthony's dedication and skill quickly elevated him to a foreman role, from which he transitioned into the commercial sector. He independently painted for high-profile clients such as Gap, Old Navy, Taco Bell, Victoria's Secret, and Sephora. Beyond his professional life, Anthony holds a deep passion for aviation, a hobby that ranks only behind his devotion to family and faith.
Jennifer Surges brings over two decades of managerial expertise to her role as Office Manager at FRP, having transitioned from a successful career in medical billing. Her proficiency in operations, revenue cycles, and billing procedures, combined with a newfound passion for the plumbing industry inspired by her father's 25-year legacy as a plumber, has enabled her to make a significant impact. Jennifer is dedicated to her profession and cherishes quality time with her family, enjoying activities such as boating, vacations, and movie nights. Her hobbies include reading, solving puzzles, and outdoor walks with her dog, Vinny. This blend of professional dedication and personal enjoyment defines Jennifer's approach to life and work, making her a valuable and multifaceted member of the FRP team.
Our mission at First Response Plumbing is to offer affordable, comprehensive solutions for bathroom and kitchen plumbing, along with plumbing, heating, and electrical services to our community's residents and commercial entities. We pride ourselves on being a one-stop shop for our clients, ensuring a seamless and efficient service experience.
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First Response Plumbing offers services in Chicago across Cary, Fox River Grove, Barrington Hills, Barrington, Arlington Heights, Mount Prospect, Rolling Meadows, Palatine, Hoffman Estates, Schaumburg, Roselle, Itasca, Elk Grove Village, Inverness, Holiday Hills, McHenry, Woodstock, Johnsburg, Fox Lake, Lake Villa, Volo, Algonquin, Island Lake, Wauconda, Lake Zurich, Buffalo Grove, Wheeling, Tower Lakes, Huntley, Lake in the Hills, Gilberts, Carpentersville, West Dundee, East Dundee Elgin, South Elgin, St. Charles, Wayne, Bartlett, and Bloomingdale.